Protecting Vulnerable Adults

Firms may delay suspicious disbursements from seniors' accounts and report exploitation.

What is Protecting Vulnerable Adults?

NASAA's model act lets broker-dealers and advisers report suspected financial exploitation of an eligible adult to the Administrator and adult protective services, notify a trusted third party, and delay a disbursement for up to 15 business days, extendable by 10 more at the request of the regulator or adult protective services. FINRA Rule 2165 similarly allows a temporary hold for a 'specified adult' - age 65 or older, or 18 and older with an impairment - and firms ask customers to name a trusted contact person.

Protecting Vulnerable Adults: a worked example

A 78-year-old client suddenly asks to wire $200,000 to a new online friend overseas; the firm delays the wire and calls the trusted contact.

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